This website and application aim to provide the general public with knowledge about the activities carried out and services offered by Guinea Mobile S.A.C (hereinafter, the “Company”) through the brand Peru SIM, sharing advertising related to our activities and those of third-party affiliated companies with individuals who register through this website and/or application. Furthermore, through the website and/or application, the Company provides its clients/users with access to and the use of various services and content made available by the Company or third parties. Access to the Company’s website and/or application grants the person accessing it the status of Visitor and implies full and unconditional acceptance of all terms and conditions included in this document, as they are in force at the time the Visitor accesses the Peru SIM website. Consequently, the Visitor must carefully read this document each time they intend to use this website, as it may undergo modifications. Registration on the Company’s website and/or application grants the person registering the status of service user (hereinafter, the “User”) and implies full and unconditional acceptance of all the terms and conditions included in this document, as well as the corresponding privacy policies, allowing the provision of the telecommunications service contracted. Therefore, the User must carefully read this document, together with the Privacy Policies, each time they intend to use this Portal, as it may be subject to modifications.
I. Terms
The WEBSITE or the PORTAL refers to the website https://perusim.com The APPLICATION refers to the mobile application installed on the User’s mobile devices, developed by the Company, which is available through mobile terminals for Android, Windows, and iOS operating systems. The USER is anyone who registers on the WEBSITE by entering the required personal data and previously accepting the Terms and Conditions as well as the implemented Privacy Policy. The VISITOR is anyone who enters the WEBSITE but does not register. The COMPANY is Guinea Mobile S.A.C., identified with RUC No. 20601466075.
II. About the WEBSITE
1. Purpose
The WEBSITE and APPLICATION aim to provide both users and visitors with information about the activities and services the Company offers. They also aim to assist in the provision of the public Telecommunications service provided by the Company. Additionally, they allow managing and developing relationships between USERS and the Company, performing client profiling and analysis, and maintaining contact with them. Moreover, the Company may analyze information collected from responses provided by USERS or VISITORS through forms intended to analyze their profiles and segment them, allowing tailored product and/or service offerings based on their common characteristics.
2. Registration
The Company requires the completion of a form as a prerequisite for accessing some of the services offered on the WEBSITE and APPLICATION, thereby registering the VISITOR as a USER. Based on this, the WEBSITE and APPLICATION provide advertising information about the Company and affiliated businesses via phone and email to anyone who becomes a USER, having previously accepted the Terms and Conditions and Privacy Policy. Additionally, certain services offered through the WEBSITE and/or APPLICATION may be subject to specific conditions that, depending on the case, replace, complement, and/or modify the present Terms and Conditions, which will be informed accordingly.
3. Modifications
The Company reserves the right, at any time and without prior notice, to modify the information contained in the WEBSITE, APPLICATION, Terms and Conditions, and Privacy Policy. Any changes made will take immediate effect once incorporated into the WEBSITE and/or APPLICATION. However, in the event of substantial changes related to the purpose of processing personal data, this will be clearly communicated to USERS to seek their consent; otherwise, the collected data of USERS will be properly removed from our database.
4. Intellectual Property
The intellectual property rights of the WEBSITE, APPLICATION, its source code, design, navigation structure, databases, and the various elements it contains are owned by the Company, which holds the exclusive right to exploit them in any form, especially the rights to reproduce, distribute, publicly communicate, and transform. Viewing, printing, and partial downloading of the Portal’s content is authorized only if the following conditions are met:
- The use is compatible with the purposes of the WEBSITE.
- The content is used solely to obtain information for personal and private use. Commercial use, distribution, public communication, transformation, or decompilation is expressly prohibited.
- None of the content related to this website is modified in any way.
- No graphic, icon, or image available on the WEBSITE is used, copied, or distributed separately from the accompanying text or other images.
5. Requests
Through the WEBSITE and/or APPLICATION, the USER may purchase products offered by the Company, which will subsequently be sent to the address provided by the USER. Additionally, the information provided may also be used for payment of services rendered by the Company. To this end, the USER must enter their credit and/or debit card details to make the corresponding payments. Additionally, through the WEBSITE and/or APPLICATION, USERS may obtain benefits by completing actions or providing and/or updating information as required by the Company or its affiliated businesses.
6. Suspension of Access
The Company reserves the right to temporarily suspend access to the WEBSITE and/or APPLICATION without prior notice for as long as necessary, due to maintenance, repair, update, improvement, or similar reasons. The Company does not guarantee the absence of interruptions or errors in accessing the WEBSITE and/or APPLICATION and will not be responsible for any delays or failures in access, operation, or functionality of the services and/or content, nor for interruptions, suspensions, or malfunctions caused by failures beyond its control or due to force majeure.
7. Profile Analysis Form
The Company may analyze and collect information provided by USERS or VISITORS in forms aimed at segmenting them based on their preferences, in order to offer and/or recommend products and/or services that match their responses and the segmented group to which they belong.
III. Users
Consent for Use of Personal Data
The USER consents to the processing of their personal data for sending commercial advertising regarding activities and offers via phone and email, as well as to the Company’s Privacy Policy, this document, and any specific conditions that may be informed in due course.
Transfer
The USER authorizes the Company to share personal data with third-party companies, acting as data processors, for the purpose mentioned above, in accordance with applicable laws. Information collected is shared with Google LCC and Zoho strictly for cloud storage purposes. Additionally, our customer service center, FONECO, stores and transfers call recordings made by USERS and/or VISITORS, as required by sector regulations. Furthermore, information may be shared with businesses affiliated with the Company to send their advertisements.
Obligations
The USER is obligated to use the WEBSITE and APPLICATION only for lawful purposes and in a diligent and appropriate manner. This includes, but is not limited to, not using the WEBSITE for activities contrary to law, these Terms and Conditions, morality, good customs, or public order, nor for processing, sending, or transmitting illegal, threatening, abusive, defamatory, obscene, explicit, racist, vulgar, or profane material, or content that violates civil rights or legal norms. The USER shall not use content or services that may damage, overload, or deteriorate the WEBSITE and/or APPLICATION, or prevent or restrict its normal use. USERS must also fulfill all obligations established in these Terms and Conditions and those inferred from a correct, good-faith, and reasonable use of the WEBSITE and/or APPLICATION. Non-compliance will result in civil and criminal liabilities.
Cancellation
The Company may, under certain circumstances and without prior notice, cancel the USER’s registration, including but not limited to the following causes:
- Any violation of these Terms of Use and/or Privacy Policy.
- USER’s request.
- Legal authority requirements.
- Technical or security issues.
Cancellation will include: - Cancellation of access to services provided by the Company.
- Deletion of all information related to the USER’s account.
V. Liability
The Company, its officers, directors, or employees, will not be liable for any consequences arising from the breach of any of the obligations or prohibitions mentioned. The Company assumes no responsibility for third-party links mentioned on the WEBSITE and/or APPLICATION, nor guarantees the absence of viruses or other elements that may alter the USER’s computer systems, documents, or files, excluding any liability for damages caused to the USER for this reason.VI.
VI. Applicable Law
Unless explicitly stated otherwise, the Company’s Terms and Conditions and Privacy Policy will be governed and interpreted in accordance with Peruvian law. Both the Company and the USER or VISITOR agree to submit to the exclusive jurisdiction of Peruvian courts. In the event of a dispute, you can contact the Company directly at hola@cuy.pe or by phone at 01 708 3783.